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35% response and just getting started

Our previous reply rate from inbound leads was 4.59%. Now, it's averaging 35%. That's a 700% increase, and we haven't peaked yet. Soon we’re implementing phone calls and voicemails to go higher. My goal is 80% open and 50% plus reply rates. I'm confident we're going to do it. It all started with you advice, Jeff. Thanks. 

Adam Breitenstein, Ecommerce Sales Director, ReCart