At first I was skeptical. I’ve hired a lot of consultants. You are the first to grasp my business and target buyer. My team is applying Spark Selling across all areas of customer interaction. Results have been tremendous as we call on Fortune 500 call center executives.

Jeff, you were the first willing to invest time... understand our business and engage with my team prior to the live keynote & workshop.

It made our time together highly productive. Your approach to sales communication is unorthodox, but has already proven to deliver meetings for us.

I would not have invested if I didn't trust Jeff... trust that the teachings were actually fresh and new. I’m excited to move forward and work more in-depth with Jeff and my team. We're up for the challenge... instead of taking the easy route and templating things... using tactics everybody has been doing for ages. It's critical to take time and think about a better approach because that's the only way you're going to get through to customers.

Within a few weeks of working with Jeff, my team was writing noticeably stronger copy. We are becoming highly customer-centric writers. The team's feedback on Jeff, himself, and his provocation techniques was also enthusiastic.

It’s not seen as a chore anymore. My team is more productive thanks to their newfound outreach technique. They're getting more and better responses from buyers. Thanks, Jeff.

Jeff, you give me and my team confidence... the ability to know what other sellers are doing, how they are changing and improving results.

Your course and membership is giving us a 360-degree view of effective sales communication practices, across multiple industries.

As my company launches a new offering, we found ourselves stuck for email copy. We knew we had to stand out & create curiosity to re-engage inactive customers.

We didn’t want someone to just hand us the fish, but teach us how to fish. Thanks to the Spark principles we know our nets will be filled on a consistent basis.

Jeff, we decided to bring email copywriting know-how in-house with our investment in Communications Edge's guidance. You took time to understand our organization and gave rules to apply -- both in emails and other areas of marketing collateral. The results have been incredible. Our CEO started securing meetings after the first emails were sent out. We continue to see positive results using a scalable, yet personal, approach. Our investment is paying off and the time saving has been huge. Plus, we now possess the internal skills to speak to potential customers words they relate and respond to!

My follow-up email response rate went from 20% to 80%.

This is a simple sales communication process to get response from prospects … to move toward closing faster.

At first I was skeptical. But collaborative interaction with like minded professionals is always going to be the better way to get conversations started with customers.

The difference between the Spark Selling Academy and a static sales communication course is community.

You transformed how I communicate. Not only to customers; other people in my organization. I need to get as close to the top of the C-suite as I can. The tools you gave me achieve an 80% reply rate to emails that I send to customers seeking participation in our program. So, whether you are in sales, service or marketing, your process is one that is highly effective and successful. Thanks Jeff.

When it came time to decide which program to invest in I hesitated. There are many sales training programs online. Yours stood out because Communications Edge isn't just some blogger providing templates. You are providing roadmaps to success – based on what's currently working. I tested one of your follow-up methods and it worked immediately.

It's so satisfying when meeting requests come from the other side... there is pure science into not trying to make people do something; instead, leaving them a choice.

It's been a transformation. The writing and psychology has shifted for me. I was so bored with the way I was doing things. It was so stale and so salesy. But there's such power in the psychology of less is more... and building curiosity.

I gave your method a try, and my open rate jumped to 21% in less than 24 hours. I even took a meeting request for the next week. Most importantly, I'm receiving meaningful responses from decision-makers more often and my messages are being opened more than once (ranging from 2-29 times).

Learning how to construct Facilitative Questions has been eye opening. I hate feeling like I’m barging into someone’s inbox uninvited. It feels very selfish. Asking facilitative questions feels like it takes some of the pain away for both sides. I used open-ended questions in the past -- and I knew they worked. But I had no idea WHY they worked. Facilitative questions almost delight people and basically open them up to ask you to sell to them. I’m much clearer now on how to form and apply these questions based on how they work.

I'm experiencing better response from potential clients since adjusting my sales copywriting technique -- based on your sales copywriting tips. Prospecting is getting easier and more enjoyable as a result!

It's useful when you point out common mistakes we all make. Then, you rewrite and highlight the principles behind the changes. This helps it 'stick'.

Within a week of working with you I got a positive reply from an unresponsive prospect I’d given up on. By combining my style with your provocations I'm engaging prospects wherever they are in the buying cycle. Thanks!

I sent out a campaign with your latest recommendations and I was able to schedule 2 meetings and close 2 deals. No cold calling, only email! So thank you!

The idea of provoking thought… that got me thinking more and had a major influence on how I have approached email outreach. Previously, my strategy was always to lay the facts on the line. ‘This is what we do. We're credible. Is this something you want? Do you have some time? Done.’ And that worked for me when calling. But over time I’m open to ideas without abandoning my core. And that's what you did for me. This idea about provoking got me to experiment with language, questions and different opening/closing statements. I never, ever thought I'd do cold email in my lifetime, but I did it. It was phenomenally successful and I’ve borrowed heavily from your philosophy.

I sent three InMails today. Got three responses. A record response rate. I'm in conversation for three new projects soon. Thanks, Jeff

I've found that mental state is huge when contacting potential clients. I'm organizing my day to do sales work when I'm feeling energized and confident -- because the tone is communicated in my words.

Also, since abandoning persuasion, and speaking from a position of equal status, I've increased my confidence. This gives me the freedom of not having to think about writing wordy emails no one wants to read.

Your tactics multiplied our response rate by 5 to 8 times. Your candor was appreciated -- telling me the weak spots in my message. It all made sense. Pushing versus pulling. I have built a lot of our business using this one cold email, and follow-up tactic. I’m coming back to strengthen my 2nd and 3rd emails now.

I'd love to say I signed up for the Academy and immediately got hundreds of conversations with leads. Bot the case. I have so much baggage to reprogram and new habits and mindset to build; I keep going back to the drawing board and rethinking the foundations of my business. 

Jeff and my colleagues are a great support. Being surrounded by other professionals humbly trying to improve creates a positive change.

You offer insights and experience I don't see coming from anyone else. I've followed others, but I'm sticking with you over the years.

Investing in my membership is valuable because you help me fortify my own product. You give good ideas about how to provoke curiosity. You also give contrarian views about how to sell more by selling less. I especially like your focus on what's working now. Unlike others you told me to keep changing my outreach... because buyers stop responding to 'tricks' they've seen overused. It's a constantly shifting game of cat and mouse.

My customers receive 300+ emails per day. So all messages that don't strike them immediately as 'must deal with today' are erased or archived. Your principles of triggering curiosity and letting the prospect control the speed in which the conversation progresses works. I apply in my cold call scripts and also in warm calls and when I close.

We are seeing a pattern of intrigued response rates north of 10x greater than last year's while sending a fraction of the volume of messages comparatively.

We are finally confident cold outreach can be a scalable part of our sales process, while maintaining brand integrity.

After I met you, I took your advice to heart and got to work. Within a few days I received more responses to emails and even set an appointment. Combining your psychology with my strengths was fun. Thanks, Jeff.

Many of our messages have converted prospects who previously said 'no thanks' to 'let's talk.' Your method is essential to improving response rates for outbound campaigns.

Lately, collaborating with you is earning me 60% + open and reply rates. This doesn't mean I've closed them all, but the replies are huge. The most uncomfortable part for me is still the short length of my messages. Because in my brain I want to say more. And it's really hard to stop using words like "we", 'I', or any language that puts us in the spotlight. So, I'm constantly iterating and shortening my messages. I'm better at consistently getting them down to 65-70 words. This would have gotten me kicked out of business school back in the day, right? If my pops or mother saw how I write today, they would say, "This is terrible language, Kevin. Go back to school.

Initially, I was a skeptical, uncomfortable. But once I adopted a new philosophy, prospects started requesting meetings with me - not the other way around.

Today I'm more confident. Every workshop was an opportunity to learn new tactics I can apply immediately. Thanks, Jeff!

Jeff, because of the lessons, workshops and feedback I received from you and colleagues I have more confidence. I’m actually starting to get engagement -- which wasn’t happening before.